FREE* Heat Pumps for Eligible Applicants

Save up to 70% on energy use

For Business and Residental Customers





Why Choose us?

Local Company

Located at Oakleigh we offer our services across Melbourne

Friendly Team of Installers

Our friendly team is there to help you every step of the way

Post Installation Care

We got you covered after the job is done to make sure everything goes smooth

No Hidden Fees

We have no hidden fee policy to make sure there are no surprises

Plumbing and Electrical Compliance Certificate

Each job comes with all the necessary compliance documents


These are testimonials from our clients

I couldn't be happier with the energy-saving solutions provided by NRG Pal through the VEU program. The heat pump they installed not only keeps our home comfortable year-round but has significantly slashed our energy bills. Their professionalism and expertise made the whole process seamless. Highly recommended!

Jason M

NRG Pal transformed our warehouse with their high bay light replacement under the VEU program. The difference in lighting quality and energy efficiency is remarkable. Not only are we saving money on electricity, but the improved brightness has boosted productivity. Thank you, NRG Pal, for delivering such impactful solutions!

Greg H

As a homeowner, I was thrilled to discover NRG Pal's energy-saving solutions through the VEU program. The heat pump they installed has made a world of difference in both comfort and savings. Their team was knowledgeable and efficient and ensured every aspect was tailored to our needs. I can't thank them enough for their excellent service!

Maria C

Our experience with NRG Pal and the VEU program exceeded our expectations. The high bay light replacement they implemented in our facility has not only reduced our energy consumption but also enhanced the overall ambiance. Their dedication to delivering cost-effective and eco-friendly solutions is commendable. We're delighted with the results!

Sam L

Frequently Asked Questions

Victorian households and businesses, as well as businesses in New South Wales are eligible to have their electric hot water system upgraded to an energy efficient hot water heat pump for free.

Thanks to both State and Federal Government initiatives, such as the Victorian Energy Upgrade Program (VEU) and Energy Saving Scheme (ESS), we can now offer our service for the supply and installation of your new heat pump for no cost to eligible households and businesses, saving hundreds in long term costs – up to 70% on your energy bills, given average usage patterns when heating water.

Heat pump water heaters use electricity to move heat from one place to another instead of generating heat directly. Therefore, they can be two to three times more energy efficient than conventional electric resistance water heaters. To move the heat, heat pumps work like a refrigerator in reverse.

A fan pulls the ambient, warm air from wherever the heat pump is located (a basement, utility room or garage), and blows it across a series of refrigerant-filled evaporator coils. The slightly warm refrigerant is pumped through a compressor to increase the pressure and temperature before being passed through condenser coils that are wrapped around, or pass inside of, a water tank. The hot refrigerant passes its heat to the water, cools off and then returns to the evaporator coils where it starts its journey again, collecting warm ambient air.

Both households (owners and tenants) and businesses in Victoria can participate in the VEU Program, as long as they meet the eligibility criteria. To confirm your eligibility, please contact us, and we can help you determine if you qualify for the program.

The amount you can save depends on the type and number of energy-efficient upgrades you install. The more upgrades you make, the more you can potentially save on your energy bills.

Yes, if you are renting a residential property in Victoria, you are eligible to participate in the VEU Program. However, you may need to consult with your landlord or agent before installing any energy-efficient upgrades that involve major building works.
For example, air conditioning/heating & hot water systems.

Yes, you can participate in the VEU Program more than once as long as you’re installing different types of energy-efficient products or upgrading additional properties. Each application is subject to its own eligibility criteria and approvals.